FAQ

Frequently Asked Questions

Since this is a new and novel idea, there’s bound to be questions and some level of curiosity about what exactly
Inbox Mailers is and the value it adds to email marketing! 
We don’t want to leave you hanging. Here are a few
questions that will clear your doubts and keep you informed about Inbox Mailers.

We enable brands the ability to know when subscribers are in their inbox to then instantly trigger an email at that exact time. These triggered emails get 3x – 5x higher open rates tapping into an online behavior, getting subscribers attention and proving that timing really is everything!

Inbox Mailers is the only platform to enable businesses to be alerted when their subscribers are in their inbox and instantly send a triggered email. We have built the technology and network to filter, identify, and respond instantly, enabling businesses to tap into results far better than the traditional “spray and pray” email broadcasts.

This coupled with our extensive network of inbox mailers, creating many more opportunities for you to send triggered emails to your same subscriber givng you the opportunity for these results that you would have never had before.

We have spent millions and sent hundreds of millions proving time and again that mailing while subscribers are in their inbox produces, on average, a 3x – 5x higher open rate without any derogation in the EPC, which means much more revenue per send.

In addition, it boosts your email deliverability, inboxing, reputation and sender scores; which in turn, improves all of your broadcast sends performance. You may not fully understand the variables in email deliverability, but internet service providers have made it their mission to cut the spam and only deliver emails to a users inbox that they read, the rest go to spam or a promotions tab. They watch, track and measure hundreds of different metrics.

This psychological behavior of reading ‘triggered’ emails that come in while they are in their inbox lifts your responses rates, your revenue and your reputation – lifting all of your sending efforts!

No, Inbox Mailers works across all domains, ISPs and ESPs. We integrate with almost all major ESPs to easily and instantly fire your triggered email, using your ESP, from your domain at the time your subscriber is in their inbox.

This improves your overall deliver-ability, inboxing, reputation, sender score and more!

We made this simple for a reason:

1) Simply install one line of code in the email templates that you send to your subscribers. You’ll want to include it in all of them.

2) Then simply integrate your account to your ESP and select the email you want to send out as a triggered email to your subscriber.

THAT’S IT!!! From there, triggered emails will start firing when your subscribers are in the inbox and you start seeing higher open rates, click rates and revenue!

 *** Every new client gets a personal “White Glove” setup session with one of our technical representatives to assist, answer questions or do it for you.

“Mass Mailing” is just a term used for email marketers who send a large amount of emails, usually over 100k weekly.

According to data from Experian analyzed by Customer.io, Tuesday is the best day to get your email opened compared to other days of the week. HubSpot also confirmed that Tuesday is the best day to send an email, followed by Thursday.

Millions of dollars have gone into that research, and millions have gone into research of inbox mailing. So much so that Verizon, Inc. spent millions on their own research when buying Yahoo! Mail. They also have seen the benefit of sending when in the inbox and created a (much higher priced) solution to advertisers that *only* apply to Yahoo.com domains. You can see it below:
https://www.validity.com/vto/

However, inbox mailers is domain agnostic and works across all subscribers email addresses.

The critical email marketing metrics like open rate, click-through rate, and unsubscribe rate depend on the industry, time of the day, subject line, etc.

Using our platform will improve these results, it’s as simple as that! That means by default, more revenue with every send!

Access to the platform is only $99 a month. Please find out more about available plans on our pricing page.

Credits are only $0.006 cents. (1 Credit is equal to 1 Trigger)

Absolutely Not! Your only sending to people who are already subscribers of yours, no one else can see, figure out, view or has access to your subscribers.

The only time a list of subscribers is uploaded by you is if you wish to send a certain triggered email to a specific list of subscribers. We then check your lists to verify that you have the subscriber who we know is currently in their inbox; if a match is made, we fire off your triggered email to your subscriber.

NO! This does not require any coding knowledge or experience. Simply cute and past the pixel code from your account into your emails, we provide instructions on how to do this through the different ESPs and mailing platforms here, in addition to a personal “White Glove” session for you at any time with one of our technical representatives.

Inbox Mailers helps you know when your subscribers are in their inbox and to send out a triggered email during this critical window of time. This timing strategy, which was coined “View Time Optimization” by Yahoo!, has proven to get substantially higher results, tapping into the psychology of inbox behavior. We don’t know of other email marketing services that provide anything like this. Most other email marketing services offer help with email design templates to over strategies.